Hybr®
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  • Introduction
  • Features
    • Summary
    • Service Provider
      • Tenants Management
        • Tenant Onboarding
        • Tenant Portal Access for HYBR Admin
        • Tenant Portal Access for Support Users From Different Domain
        • Tenant Company Management
        • Company with AAD B2C
        • User Management
        • Subscriptions Management
        • Offers Management
        • Plans Management
      • Reseller Management
        • Reseller Offer
        • Reseller Plan
        • Onboarding a CSP Customer and Mapping it with Reseller
      • Billing
        • Credits
        • Microsoft CSP
        • Pricing Profile
          • Pricing Profiles Management
            • How to set Pricing List Import setting for meter
          • Update Pricing Profile from Excel
        • Cost Reset
      • Cost Management
        • Data Processing Rules
      • Resource Management
        • Console connect requirements for imported VMs
        • Connection manager
          • Azure Stack Hub Connection Management
          • Azure
          • AWS
        • VM Template management
        • Param Spec
        • Network Management
        • Azure Integration
        • Policy Management
        • Linked Clone
        • Attach and detach networks
        • Delete Options
        • Backup
          • Veeam Backup Configuration
          • Scheduling a backup using Veeam
      • Microsoft CSP
        • MS CSP security consent process
        • Partner Center Refresh Token Expiry Alert
        • New Commerce Experience (NCE)
      • Service Catalog
        • FAQ
      • Azure Stack Hub
        • Create and Publish Service Catalog offers
        • Configure Service Catalogue Plan
        • Pricing
        • Security Deposit for an Azure Stack Hub Offer
      • Customization
      • Administration
        • Application Settings
        • Admin Portal Access for Support Users
    • Reseller
      • Customers Management
        • Customer Onboarding
        • Plans
        • Offers
      • Billing
        • Pricing Profile Management
    • Customer
      • Subscriptions
      • Resource Management
        • Virtual Machines
        • Connect a VM using browser
        • Virtual Networks
        • Resource Templates
        • Resource Groups
      • Microsoft CSP
        • CSP Operations and Status tracking
      • Software-Defined Network (SDN)
      • Company Registration
    • Reporting
      • Dashboards
      • Reports
  • Advanced Guides
    • CSP Customers with Resellers
  • API Documentation
    • Core
    • Billing
  • Support
    • How do I contact support?
    • How do I share feedback?
    • Roadmap
    • Changelog
  • On-Prem Installation
    • Architecture
    • Prerequisites
      • Infrastructure
        • Production
        • POC
      • Identity Providers
        • AAD B2C
        • Azure Active Directory
        • ADFS
      • Services
        • VConnect
        • Workflow
        • Microsoft CSP
        • Remote connect using Guacamole
          • Apache Guacamole Setup
          • Troubleshoot
          • Support Links
          • Guacamole Pre-Requisites
        • Console connect for VCenter V7
          • Pre-Requisites
          • Configurations for Nginx (Reverse Proxy Server)
          • Troubleshoot
          • Supporting Commands / Configurations
      • Ports Requirements
    • Deployment
      • Core Components
      • VConnect
      • Billing
    • Configuration
      • Billing
        • Custom Invoice
        • Multilingual Support
      • Cost Management
        • General
    • Updates
      • Billing
      • Cost Management
    • Infrastructure & Application Security - Recommendations
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  1. Features
  2. Service Provider
  3. Reseller Management

Onboarding a CSP Customer and Mapping it with Reseller

This page gives detailed information on how to onboard a CSP customer and map it with a Reseller

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Last updated 2 years ago

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A CSP company is created in Microsoft partner center. With that CSP company we cannot perform various functions in Hybr such as billing, configuring tenant self-service portal.

CSP Customer onboarding with reseller offers

The service provider can onboard multiple CSP companies into Hybr with the offer created by the reseller.

Navigate to Microsoft CSP -> Customers

A list of CSP companies from the partner center will be listed in the page.

The Service Provider can select multiple CSP company and onboard to Hybr

While onboarding all the offers including service provider offers and offers created by reseller will be listed for selection.

Mapping an Onboarded Customer with a Reseller

After onboarding the CSP company with a reseller offer, the service provider needs to map that company to the appropriate reseller so that the reseller can view and access the company.

To learn more about mapping a Company to a Reseller visit

Mapping a Service Provider's company and subscription to a Reseller