Operations and Monitoring

Add monitoring rules for the following components in your environment via monitoring tools like SCOM and associated Management Packs:

• Windows Servers

• SQL Server

• IIS Web Server (in API Machines)

• API End points

• Billing Agent Service

You may in addition add monitoring for:

• DB growth and/or the Disk(s) hosting Billing Database is monitored for performance and more importantly Available Free Space.

• Event logs for Error level entries - though, beware of many false positives here. Only add monitoring of specific events if you have seen helping identify issues.

• Down level source systems and dependencies like:

  • Microsoft Azure Stack (MAS) usage endpoint

  • Windows Azure Pack (WAP) usage endpoint

  • Active Directory and/or ADFS, if your environment depends on it

Having the operations team educated and routed with automated alerts is also essential to prevent failures and to enable faster recovery from any failures.