User Management

Users

When creating new tenant company, you will be asked to fill Admin user details of the company. The list of users for all companies will be listed in this Users tab. You can manage tenant users from here.

  • List Users

To view the list users,

  • Navigate to “Customers->Users” tab in Admin portal

  • You will see the list of users in this page

  • Add user

To add new user to the tenant company,

  • Navigate to “Customers->Users” tab in Admin portal

  • You will see the list of users in this page

  • Click “Add User” button

  • In “Create New User” wizard, choose “Company” from drop down. This is the tenant company for which you want to add new user.

  • Enter “Company”, “Subscription”, “Role”, “User UPN”, “Email Address”, “Mobile Number” fields

  • Click save button to save the user. You can check the new user in user’s list.

  • Edit user

To edit an existing user,

  • Navigate to “Customers->Users” tab in Admin portal

  • You will see the list of users in this page

  • Click “Edit” button against the user

  • Change details as required and click save

    • Approve User

To approve the rejected user,

  • Navigate to “Customers->Users” tab in Admin portal

  • You will see the list of users in this page

  • Click “Approve” button against the user you want to approve

  • Click Yes in confirmational prompt

  • Now the user will be approved and “User Signup Status” will be changed to ‘Approved’

  • Reject User

To reject the user,

  • Navigate to “Customers->Users” tab in Admin portal

  • You will see the list of users in this page

  • Click “Reject” button against the user you want to reject

  • Click Yes in confirmational prompt

  • Now the user will be rejected and its “User Signup Status” will be shown as “Rejected”

  • Delete User

To delete an existing user,

  • Navigate to “Customers->Users” tab in Admin portal

  • You will see the list of users in this page

  • Click “Delete” button against the user you want to delete

  • Click Yes in confirmation prompt to delete the user

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