Hybr CSP features

This documents explains the available CSP feature for customers. Resellers can share this document to customers for reference purposes.

Tenant CSP

Once CSP customer is mapped with your Hybr Tenant, you can start purchasing new CSP offers and manage CSP license purchased from partner center portal.

From Hybr tenant portal, you can be able to manage CSP offer purchase and see the billing details for your CSP license subscriptions.

In Hybr tenant portal, we have 2 menus for managing CSP offers, 1. Service Catalog 2. Cloud Services. In “Service Catalog” menu, you can purchase new offers and in “Cloud Services” menu you can manage existing CSP licenses.

Purchase CSP Offers

To purchase CSP offers,

  • Go to “Service Catalog” in Tenant portal

  • You can see the list of CSP offers in that page

  • From the offer list, click on an offer which you want to purchase.

  • Now you can see “Purchase offer” wizard. In that wizard, enter license quantity and click Next.

  • If the offer chosen has associated add-ons, you will get “Purchase Add-on” page. Else you will not get this page. Enter Add-on license quantity and click Save to purchase offer.

  • Now you will get a success message in portal and it will take around 15mins to reflect the changes in Hybr portal.

Cloud Service

In this “Cloud Service” menu, you can update and manage purchased CSP license.

To view purchased CSP license subscription

  • Click on “Cloud Service” menu in tenant portal

  • You will see the list of “CSP License” with ‘Quantity’ and ‘Status’ [check columns 3 and 4 in below pic].

  • If you drill down into a subscription, you will see the details like “Offer name”, “Purchased add-on”, and “Available add-on”.

Update purchased CSP license

To update CSP license subscription,

  • Go to “Cloud Services->Subscriptions” tab

  • Click “Update” button [BLUE color] against the subscription you want to update

  • In “Update Subscription” wizard, enter new license quantity

  • Click save to save the changes

Suspend CSP license

To suspend CSP license subscription,

  • Go to “Cloud Services->Subscriptions” tab

  • Click “Suspend” button [RED color] against the subscription you want to Suspend

  • Click Yes in confirmation prompt

  • Now the license will be suspended, and its status will be shown as “Suspended”

Activate CSP license

To activate suspended CSP license subscription,

  • Go to “Cloud Services->Subscriptions” tab

  • Click “Activate” button against the suspended subscription you want to activate

  • Click Yes in confirmation prompt

  • Now the license will be activated, and its status will be shown as “Active”

Profiles

In “Profiles” tab, you can view the details of CSP customer which is mapped to Hybr tenant. In this menu, you can also do operations like “add user” and “assign CSP license to user”.

View Customer Details

To view the mapped CSP customer details,

  • Go to “Cloud Services->Profiles” tab

  • You will see the following screen

  • Click on “View” button against the CSP customer

  • You will see the details of CSP customer

View users

To view the list of users for CSP customer,

  • Go to “Cloud Services->Profiles” tab

  • You will see the following screen

  • Drill down into the “Customer ID”

  • Now you will see the list of users for the mapped CSP customer

Add new user

To add new user for the CSP customer,

  • Go to “Cloud Services->Profiles” tab

  • You will see the following screen

  • Drill down into the “Customer ID”

  • Now you will see the list of users for the mapped CSP customer

  • Click “Add User” button

  • In “Add new User” wizard, enter “Display Name”, “First Name”, “Last Name”, “Email Alias”, “Password” for the new user. This “Email Alias” will be used for creating username for the new user, and user can use this “Password” for first login.

  • Click save

  • Now the user will be added and shown in list

Edit user

To edit an existing user for the CSP customer,

  • Go to “Cloud Services->Profiles” tab

  • You will see the following screen

  • Drill down into the “Customer ID”

  • Now you will see the list of users for the mapped CSP customer

  • Click “Edit” button against the user you want to edit

  • In “Edit User” wizard, change the details as required and enter password for the user

  • Click save to update the changes

Assign license

To assign license to a user for the CSP customer,

  • Go to “Cloud Services->Profiles” tab

  • You will see the following screen

  • Drill down into the “Customer ID”

  • Now you will see the list of users for the mapped CSP customer

  • Drill down into a user to see the assigned license for that user

  • To assign a license, click “Assign License” button

  • Choose required license from list

  • Click save to complete the steps

  • Now license will be assigned and shown in “assigned license” list

Remove license

To remove an assigned license from a user for the CSP customer,

  • Go to “Cloud Services->Profiles” tab

  • You will see the following screen

  • Drill down into the “Customer ID”

  • Now you will see the list of users for the mapped CSP customer

  • Drill down into a user to see the assigned license for that user

  • To remove a license, click “Remove License” button

  • Choose required license from list

  • Click save to remove the selected license from the user

  • Now the license will be removed and the same will not be shown in “assigned licenses” list.